PrivacyPolicyENG | Maluco Bureau

We receive, collect, and store any information you enter on our website in the contact section when you request information or when we communicate with you or otherwise provide it to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; email address, name, telephone and mail. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including names, email, password, communications).

How do we collect this information?

When you make a contact request on our website, as part of the communication process, we collect personal information that you provide us, such as your name, telephone number and email address. Your personal information will be used only for the specific reasons indicated above.

Why do we collect this information?

We collect such personal and non-personal information for the following purposes:

1. To provide and operate the Services;

2. To provide our users with ongoing customer support and technical support;

3. To be able to contact our visitors and users with general and personalized notices related to the service and promotional messages;

4. To create aggregated statistical data and other non-personal information added or derived, which we or our business partners may use to provide and improve our respective services;

5. To comply with applicable laws and regulations.

How do we store, use, share and disclose the personal information of your website visitors?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, Wix.com's databases and general applications. They store your data on secure servers behind a firewall.

How will we communicate with you?

We may contact you to notify you about your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or money owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or when necessary to contact you. to enforce our User Agreement, applicable national laws and any agreements we may have with you. For these purposes, we may contact you by email, phone, text messages.

How are cookies and other tracking tools used?

It’s our duty to inform you that we use cookies on this website to give you the great experience, any information gathered is completely anonymous and no private details are stored. It is our duty to inform you that the Internet page uses tools known as "cookies" (Data file that is stored on the hard drive of the computer equipment or electronic communications device of a user, when browsing a specific Internet site, which allows status information to be exchanged between said site and the user's browser. Visible or hidden image inserted into a website or email, which is used to monitor user behavior in these media. Through these you can obtain information such as the IP address of origin, browser used, operating system, when the page was accessed, and in the case of email, the association of the data). Cookies generate a connection to the site, as well as the collection of data that we inform you in the privacy section.

Every user can change the configuration of the cookies on the preference of the navigator browser page. For more information, please check de help section on your browser.

How can visitors to your website withdraw their consent?

If you do not want us to process your data, contact us at hola@malucobureau.mx

We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use or disclose the information.

Questions and your contact information

If you wish to: access, correct, modify or delete any personal information we have about you, you are invited to contact us at hola@malucobureau.mx

Last update: April 6, 2023